Terms of service

OVERVIEW

Welcome to Lustre Perfume. These Terms of Service govern your use of our website (lustreperfume.com) and the purchase of our products. By visiting our site or making a purchase, you agree to be bound by these terms. Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you.

SECTION 1 - GENERAL CONDITIONS & ACCOUNT

You must be at least the age of majority in your region to use this site. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 - PRODUCTS AND PRICING

We have made every effort to display the colors and images of our fragrances as accurately as possible. However, we cannot guarantee that your device's display of any color will be accurate. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to modify or discontinue any product at any time. We do not warrant that the quality of any products, services, or information purchased by you will meet your specific expectations.

SECTION 3 - ORDERS AND BILLING

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you via the email or phone number provided at the time the order was made.

SECTION 4 - SHIPPING AND RETURNS

Delivery times provided are estimates and are not guaranteed. Once products are handed over to our shipping carriers, the risk of loss passes to you. Your purchases are also governed by our Return & Exchange Policy, which outlines our 15-day return conditions.

SECTION 5 - INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, and product names (such as Apex, Pulse, Bleu, and Icon), is the property of Lustre Perfume and is protected by intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

SECTION 6 - THIRD-PARTY LINKS & PRIVACY

Certain content or products available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites. Additionally, your submission of personal information through the store is governed by our Privacy Policy.

SECTION 7 - PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any regional or international regulations or laws; (d) to infringe upon our intellectual property rights; (e) to submit false or misleading information; or (f) to upload viruses or malicious code.

SECTION 8 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

WE DO NOT GUARANTEE THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. THE SERVICE AND ALL PRODUCTS DELIVERED TO YOU ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OF ANY KIND. IN NO CASE SHALL LUSTRE PERFUME, OUR DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE.

SECTION 9 - INDEMNIFICATION AND SEVERABILITY

You agree to indemnify and hold harmless Lustre Perfume from any claim or demand made by any third party due to your breach of these Terms of Service. If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.

SECTION 10 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan.

SECTION 11 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes.

SECTION 12 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us using the information below:

Email: support@lustreperfume.com 
Address: Lustre Perfume P71, Judicial Society, Lahore, Punjab, Pakistan 
WhatsApp/Phone: +92 315 780 3703.