At Lustre Perfume, we stand behind the quality of our fragrances with a 15-Day Money-Back Guarantee.
We will gladly accept any non-damaged, not significantly used perfume bottle with the original box within 15 days of purchase for a refund or an exchange.
To initiate a return or exchange, please inform us via WhatsApp at +92 315 780 3703.
The customer must return the perfume via a traceable delivery method (i.e., courier or registered post) at their own expense.
Original delivery charges will not be refunded.
All perfumes must be returned with their original boxes, pouches, and any other packaging material provided.
Refund requests will be processed within 7 working days after we receive and inspect the returned product.
Return Address: Please send all returns to the address mentioned on your courier delivery label, or to: Lustre Perfume P71, Judicial Society, Lahore, Punjab, Pakistan.
For any further queries regarding exchanges and returns, please contact us on WhatsApp at +92 315 780 3703.
